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G&R » Support » Known Errors  

Known Errors

These are the known errors in our products, logged as reported with versions and platforms affected as well as corrections and work-arounds.

This list is largely historical, since it records all problems that have been reported throughout G&R history. Only the most recently reported problems still exist, unless you are using a very old copy of the product, in which case you should update the product to the most recent version.

E1224: GlinkW, unnecessary updates of PuTTY/plink.exe

Product: GlinkW
Platform: Windows
Status: Fixed in 8.1.5, 8.2.2
Last updated: 2010-04-29 09:02:42

The plink.exe program used by the PuTTY interfaces was not being updated
by the Microsoft MSI installation procedure in that it has the same
version information as the previous release. This was causing Glink to
ask whether plink should be updated from the PuTTY internet site. This
problem was compounded by the fact that this collection failed on
Vista/Windows 7 when Glink had been installed to the 'Program Files'
folder as this folder is protected. Glink asked about the update every
time it was started but never succeeded in updating.

Workaround: Delete plink.exe from the Glink folder and reinstall Glink.
The plink delivered with Glink is then installed and used.
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